Shipping policy

At Lovilea, we are committed to preparing and shipping every order as quickly and efficiently as possible. Our goal is to provide a dependable delivery experience while keeping customers informed throughout the shipping process.

Post Purchase Process

After an order has been successfully placed:

  • A confirmation email is sent to the email address provided during checkout

  • Orders are typically processed within one (1) business day

  • Tracking information is emailed once the order has been shipped

  • Estimated total delivery time, including processing and transit, is generally between 5–10 business days

Processing Schedule

Orders are processed and shipped Monday through Sunday.

Orders placed before 5:00 PM local time are generally shipped the same day. Orders received after the daily cutoff are typically processed on the following business day.

Although we work hard to maintain these processing times, slight delays may occur during holidays, peak order periods, severe weather, carrier disruptions, or other circumstances outside our control.

Shipping Method

Most orders are shipped using PostNL or a comparable shipping carrier when appropriate.

Once your order has been dispatched, tracking information will be sent by email so you can monitor your shipment.

Estimated Transit Time

Shipping transit times generally range from 4–9 business days, depending on the destination, carrier operations, weather conditions, and other factors outside our control.

Delivery estimates are provided as a guide and are not guaranteed.

Shipping Rates

  • Free standard shipping is available on all orders

Any applicable shipping information will be displayed during checkout before payment is completed.

Tracking Information

A shipping confirmation email containing your tracking number will be sent once your order has been transferred to the shipping carrier.

Customers may use the provided tracking information to monitor the progress of their shipment directly through the carrier's tracking system.

Carrier Responsibility After Shipment

Once an order has been handed over to the shipping carrier, responsibility for transportation and delivery rests with the carrier.

Lovilea is not responsible for shipping delays, delivery interruptions, lost packages, theft, or damage that occurs while a shipment is in the carrier's possession.

If a package is delayed, lost, arrives damaged, or is marked as delivered but cannot be located, customers should contact the shipping carrier directly using their tracking number or submit a claim through the carrier's claims process.

Shipping Address Accuracy

Customers are responsible for ensuring that the shipping information provided during checkout is complete and accurate.

Lovilea is not responsible for shipping delays, failed deliveries, or additional costs resulting from incorrect or incomplete shipping information supplied by the customer.

For More Information

If you have any questions regarding shipping, tracking, or delivery, please contact us using the information below.

Business Name:
Lovilea

Operated by:
EBYTEZ V.O.F

Business Hours:
Monday–Friday, 9:00 AM – 5:00 PM CET

Business Email:
info@lovilea.com

Business Phone Number:
+1 (740) 530-8357

Business Address:
Neerloopweg 5A4, 4814 RS Breda, Netherlands