★★★★★
"Really happy with this purchase. It works exactly as expected and the quality feels better than I thought it would be."
Tracelle™ - Gentle Cervical Traction for Daily Comfort
Tracelle™ - Gentle Cervical Traction for Daily Comfort
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Tue 25 Aug
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Shipping & Delivery
Shipping & Delivery
Processing Time: Orders are typically processed within one (1) business day.
Shipping Schedule: Orders are processed and shipped Monday through Sunday. Orders placed before 5:00 PM local time are generally shipped the same day.
Transit Time: Orders are shipped using trusted shipping carriers, with estimated transit times of 4–9 business days.
Estimated Total Delivery Time: Most orders arrive within 5–10 business days, including processing and transit.
Shipping Costs: Free standard shipping is available on all orders.
Tracking: Tracking information is provided for every order once it has been shipped.
For complete details, please review our Shipping Policy.
Returns & Exchanges
Returns & Exchanges
Return Window: Return requests must be submitted within 40 days of the confirmed delivery date.
Return Eligibility: Items must be returned in their original condition unless the return is related to a verified defect or production issue.
Return Shipping: Return shipping costs are covered for approved and eligible return requests.
Exchanges: Shipping costs for approved exchanges are covered by Lovilea.
Damaged or Incorrect Items: If your order arrives damaged or incorrect, please contact us within 3 days of delivery and include supporting photos when possible so we can review the issue and assist with a resolution.
Lost or Missing Packages: Once an order has been transferred to the shipping carrier, delivery responsibility rests with the carrier. Customers should contact the carrier directly or submit a claim using the available tracking information.
Post-Delivery Damage: Lovilea is not responsible for damage caused by misuse, improper handling, or incorrect storage after delivery.
Refunds: Approved refunds are processed within 7 business days after the returned item has been received and inspected.
If you have any questions regarding returns or refunds, please contact us at info@lovilea.com.
For complete details, please review our Refund Policy.
Refund Requests
Refund Requests
We stand behind the quality of every product that we offer. If you’re not completely satisfied with your purchase, you may return it within 40 days of delivery for a full refund.
Access our refund portal here:
Refund Portal
Comfortable Neck Support for Daily Use
This adjustable neck stretcher device is designed to support comfortable positioning of the neck during rest. It may be used as part of a daily routine to help improve overall comfort, especially after extended periods of sitting or screen use.
Contoured Design with Adjustable Support
The device features a contoured design with multiple support points and a 26° angle structure to provide a gentle stretching experience. Adjustable height settings allow users to customize the fit based on personal preference.
Customizable Heat and Adjustable Fit
An integrated heat function includes three temperature levels, offering a warming sensation during use. The lightweight construction allows for convenient use at home.
Product Specifications
- Material: Cotton Fabric + PP Plastic
- Decompression: 8 Airbags / 26° Angle
- Heat Settings: 3 Levels (113°F / 131°F / 149°C)
- Adjustability: 5 Traction Heights
- Power: USB / DC (5V 2A)
- Weight: 2 lbs
- Recommended Use: 20 Minutes Daily
What’s Included
- 1x Neck Stretcher Traction Device
- 1x Power Cable
Frequently Asked Questions
How long does it take to see results?
It is recommended to use the device for around 15–20 minutes per session, depending on personal comfort.
Is the heat adjustable?
Yes, the device features a USB powered system with three distinct temperature settings (Low, Medium, High) to target deep tissue recovery.
Is it heavy to wear?
No, it weighs approximately 2 pounds and is designed for ease of use.
How does the traction work?
The device uses adjustable knobs and support points to provide a gentle lifting and stretching effect for the neck area.
Verified Reviews
★★★★★
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